Lolo trio set - For the bath (3 x 250mL)
Pickup available at LeoLudo (entrepôt)
Usually ready in 24 hours
This trio of LOLO treatments offers gentle formulas made in Quebec from natural ingredients such as La Belle Excuse extra virgin olive oil. Their delicate scent of lavender, chamomile and eucalyptus transforms the daily life of all family members by sprinkling it with moments of sweetness and relaxation!
These products are inspired by Europe where olive oil is used in the making of the most luxurious body care. They are hypoallergenic and based on natural and vegan ingredients.
The set includes:
- Delicate body and hair soap (250 mL)
- Olive Oil Moisturizing Lotion (250 mL)
- Olive oil bubble bath (250 mL)
Body and hair soap
- Contains aloe water and olive oil
- Made with extremely mild, plant-derived foaming agents that are suitable for sensitive skin
- Contains pro-vitamin B5 (panthenol) which makes hair stronger and shinier in addition to possessing anti-inflammatory qualities
- Organic chamomile extract
- 100% natural and antimicrobial preservative
- Completely biodegradable
- Can be kept for 12 months after opening
Moisturizing lotion with olive oil
- Apply to areas of healthy or dry skin
- Preservative free
- Completely biodegradable
- Can be kept for 12 months after opening
Bubble bath
- Pour a few drops under the jet of water and watch the bubbles multiply
- Food grade preservatives
- Can be kept for 12 months after opening
Delivery and returns
Terms
An exchange or refund may be granted if the following conditions are met, within 30 days of the purchase date:
- By sending the product by post (at the buyer's expense) with a copy of the invoice or the order number.
- Returned products must be undamaged and unused, in their original condition and packaging. In other words: in a condition suitable for resale!
- Clearance items with a discount of more than 30% will be considered final sale.
Exceptions
For safety and/or hygiene reasons, the following products cannot be returned or exchanged:
- Teething toys
- Hygiene products
- Items for sale and special orders
- Items that have been assembled or modified
- Safety equipment
- Bedding
- Swimsuits
- Themed/Seasonal Articles
If you receive a damaged or defective item, please contact us as soon as possible so that we can find a solution or compensate you.
Procedure for returning merchandise
You have two options for returning merchandise:
A) Return at customer's expense
The customer has the option of choosing their own courier service, at their own expense. Simply indicate the order number directly on the package, and send it to the following postal address: 9250 Avenue du Parc, Unit 222, Montreal QC H2N 1Z2.
B) Return with prepaid label
Here are the steps to follow:
- Contact us at info@leoludo.ca specifying the order number and the items you wish to return.
- We will email you a prepaid return label. Place the items in the shipping box or bag, print the return label, and affix it to the package.
- Inform us by email of the day and 3-hour time slot of your choice, and we will send a delivery person to pick up the package from your home.
A fee of $12 (+ taxes) will be deducted from the refund amount to cover return shipping costs.
Return packaging – Important
To avoid breakage during transport, all items must be returned in a cardboard shipping box.
❌ No returns will be accepted if the return label is affixed directly to the product packaging.
❌ Items packaged only in brown paper, plastic film or non-protective bag will not be accepted.
✅ Any cardboard box will do — reused delivery boxes (e.g., Amazon) are perfectly acceptable.
Any item received damaged due to inadequate packaging may be refused or returned to the customer without a refund.
Refund
Please allow 10 working days for the receipt and inspection of returned items, after which the amount will be refunded to the same payment method used for the purchase.
The customer is responsible for return shipping costs on all exchanged or returned merchandise, except for damaged items. Shipping costs are non-refundable.
