Poupée et animal - Kinsley et Kenzi le Shih Tzu 18"
Pickup available at LeoLudo – Carrefour Laval
Usually ready in 24 hours
RECOMMENDED AGE
Les duos poupée et animal Our Generation offrent deux fois plus de plaisir et d'amitié, surtout aux amoureux des animaux! Kenzi, le chiot joueur de Kinsley, est un Shih Tzu de 15 cm à la fourrure douce et moelleuse, aux jolies oreilles pointues et au collier rose vif. Sa laisse s'attache vraiment au collier pour les promenades imaginaires! 🐶
Caractéristiques
- Inclus : 1 poupée de 46 cm, 1 peluche Shih Tzu de 15 cm avec collier, 1 laisse attachable, 1 chandail, 1 gilet en fausse fourrure, 1 legging imprimé léopard, 1 paire de sous-vêtements, 1 sac bandoulière, 1 paire de chaussures, 1 verre avec couvercle amovible, des friandises pour chien, 1 jouet os et 1 distributeur de sacs
- Kinsley : yeux gris qui s'ouvrent et se ferment, cheveux blond clair ondulés à coiffer, corps doux et câlin
- Vêtements à fermetures faciles à ouvrir
- Compatible avec la plupart des poupées, vêtements et accessoires de 46 cm
- Âge recommandé : 3 ans et +
Développe
- L'empathie et le soin des animaux
- Le jeu d'imitation et la narration d'histoires
- La motricité fine
Pourquoi on l'aime chez LeoLudo 💛
Une poupée et son chiot inséparables avec tous leurs accessoires pour partir en balade : le cadeau idéal pour les amoureux des chiens. ✨
Delivery and returns
Terms
An exchange or refund may be granted if the following conditions are met, within 30 days of the purchase date:
- By sending the product by post (at the buyer's expense) with a copy of the invoice or the order number.
- Returned products must be undamaged and unused, in their original condition and packaging. In other words: in a condition suitable for resale!
- Clearance items with a discount of more than 30% will be considered final sale.
Exceptions
For safety and/or hygiene reasons, the following products cannot be returned or exchanged:
- Teething toys
- Hygiene products
- Items for sale and special orders
- Items that have been assembled or modified
- Safety equipment
- Bedding
- Swimsuits
- Themed/Seasonal Articles
If you receive a damaged or defective item, please contact us as soon as possible so that we can find a solution or compensate you.
Procedure for returning merchandise
You have two options for returning merchandise:
A) Return at customer's expense
The customer has the option of choosing their own courier service, at their own expense. Simply indicate the order number directly on the package, and send it to the following postal address: 9250 Avenue du Parc, Unit 222, Montreal QC H2N 1Z2.
B) Return with prepaid label
Here are the steps to follow:
- Contact us at info@leoludo.ca specifying the order number and the items you wish to return.
- We will email you a prepaid return label. Place the items in the shipping box or bag, print the return label, and affix it to the package.
- Inform us by email of the day and 3-hour time slot of your choice, and we will send a delivery person to pick up the package from your home.
A fee of $12 (+ taxes) will be deducted from the refund amount to cover return shipping costs.
Return packaging – Important
To avoid breakage during transport, all items must be returned in a cardboard shipping box.
❌ No returns will be accepted if the return label is affixed directly to the product packaging.
❌ Items packaged only in brown paper, plastic film or non-protective bag will not be accepted.
✅ Any cardboard box will do — reused delivery boxes (e.g., Amazon) are perfectly acceptable.
Any item received damaged due to inadequate packaging may be refused or returned to the customer without a refund.
Refund
Please allow 10 working days for the receipt and inspection of returned items, after which the amount will be refunded to the same payment method used for the purchase.
The customer is responsible for return shipping costs on all exchanged or returned merchandise, except for damaged items. Shipping costs are non-refundable.